Phone: 757-787-8322
Fax: 757-787-8324
Email: Star124@verizon.net

 
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     Welcome to STAR Transit, an organization whose sole purpose is to provide safe, dependable, efficient and affordable transportation to the citizens and visitors of the Eastern Shore of Virginia. Our staff is dedicated to making your ride as enjoyable as possible. We take great pride in our bus service and will do whatever it takes to get you safely from here to there!



 

   RIDING INSTRUCTIONS

Unlike school buses, STAR buses do not stop traffic while at a bus stop. For your own safety, please do not cross the street in front of any bus or step out suddenly in front of any bus. Remember, buses need more distance to stop than passenger cars. STAR does not travel on unpaved roads or on dead end roads where there is inadequate room to turn around safely.

   CANCELLATIONS & NO SHOWS

If you must cancel a trip that you have scheduled, please call the dispatcher at 757-787-8322 as soon as possible to notify us of the cancellation.  This will avoid unnecessary overhead costs and make your seat available to others in need of a ride. STAR Transit reserves the right to suspend transportation to individuals who excessively fail to call in with cancellations. This is called a NO-SHOW.

 
   HOLIDAY SERVICES

STAR Transit doesn't provide transportation on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. 

 

   ROUTE DEVIATION SERVICES
All of STAR Transit's buses are equipped with wheelchair lifts. Applications are available to those who require route deviation. 24 hour advance notification is required for route deviation service. As a general rule, where road conditions make it safe to do so, STAR will deviate up to 1.5 miles from its fixed routes to pick up qualified ADA passengers. We also offer reduced fare for people age 62 and over and any qualified person with a disability. Applications are available on the applications page.
 
   BICYCLE RACKS

STAR Transit has external bicycle racks to accommodate bicyclists who need to use the bus. You must receive permission to use the bicycle rack from the driver prior to mounting your bicycle. Please secure your bicycle by latching the main frame bar onto the bicycle rack using straps or bungie cords (some provided) . STAR Transit cannot be held responsible for loss or damage to your bicycle. Use at your own risk. Also, please be cautious not to cause damage to the bus while using these racks.        

   LOST AND FOUND

STAR Transit is not responsible for any lost or stolen items.     

 

 

   

OFFICE HOURS OF OPERATION

Monday 

6:30 AM - 5:00 PM

Tuesday

6:30 AM - 5:00 PM

Wednesday

6:30 AM - 5:00 PM

Thursday

6:30 AM - 5:00 PM

Friday

6:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

BUS ROUTE HOURS OF OPERATION

Monday 

6:00 AM - 6:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 6:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed


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